If your company is rapidly expanding with an overly complex organizational structure, leading to heavy bureaucracy, weakened efficiency, and stifled innovation, here is a great example of how to prevent turning into a closed-off management approach and instead embrace a more expansive engagement growth strategy.
In any development process for both individuals and organizations, a period of confusion or chaos often follows the a long period of “contentment”. During this time, discipline becomes more stressful, perseverance becomes harder than giving up, and making choices is more complex than going with the flow.
In thermodynamics, this phenomenon is known as entropy increase. Entropy, introduced by German physicist Rudolph Clausius in 1854, is a measure of the disorder within a physical system. It embodies the second law of thermodynamics, which describes the irreversible process of moving from order to chaos. In Chinese culture, we often use “excessive extremes lead to reversals” to describe the formation of change.
How Can Enterprises and Organizations Achieve Entropy Reduction?
In our situation, we initiated bilateral recruitment right after establishing the organizational structure following the company merger. This involved openly recruiting leaders for different functional departments. These leaders then publicly announced the available positions in their respective departments, opening the door for any employee to apply. While this process may appear simple, the intricacies and challenges during implementation were unprecedented. This is where situational leadership and additional coaching support proved to be invaluable.
The greatest benefit of bilateral recruitment is that it gradually helps leaders at all levels realize that their power does not come from organizational authority but from their leadership and ability to create value for their teams. In other words, if a leader cannot create value for their subordinates, it certainly makes employees much less engaged. Creating an internal career market ensures that everyone’s role is based on necessity rather than power over authority.
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To be continued…
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